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Dental FAQ’s

Find clear answers to common dental questions—learn about treatments, costs, appointments, and care in one helpful, easy-to-read FAQ. 

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(03) 9346 8333

Got a Question ?

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1. What services does Innovative Dental provide?
Innovative Dental offers complete care in one place, from regular check-ups, cleans and fillings through to cosmetic dentistry, teeth whitening, veneers, Invisalign/orthodontics, dental implants, root canal treatment and emergency care. Whether you need maintenance or a complete smile transformation, we’re here to help.
At Innovative Dental, you’re never “just another appointment.” We combine modern dental technology with gentle techniques and clear communication. Our focus is simple: personalised care in a calm, welcoming environment where you feel genuinely looked after.
Your health and safety are our highest priority. We follow strict sterilisation and infection control protocols, use fully sterilised instruments, disposable materials where appropriate, and maintain a clean, modern clinical environment at all times.
We accept cash, EFTPOS and major cards, as well as flexible payment options such as National Dental Plan, Zip-Pay and Afterpay. Please speak with our reception team for full details.
Look for a qualified, experienced dentist with positive patient reviews, clear communication, and transparent pricing. The clinic should feel clean, modern, and welcoming. Most importantly, you should feel comfortable, listened to, and confident in your care.
Absolutely. We believe in complete transparency. Your treatment options and associated costs will always be clearly explained before we begin, so there are no surprises.
Yes. After major procedures, we check in to ensure you’re comfortable and healing well. Your long-term oral health matters to us.
Please get in touch with us immediately. We prioritise emergency cases and will guide you on the next steps to relieve discomfort and protect your smile.
For most patients, we recommend a check-up and a cleaning every six months. Regular visits allow us to prevent problems and detect issues early.
Yes. We send appointment and recall reminders via SMS or email to help you stay consistent with your dental care.
11. Are you accepting new patients?
Yes, we’re always delighted to welcome new patients and families to Innovative Dental.
Your comfort is extremely important to us. Most procedures are performed under local anaesthetic, and patients typically feel only mild pressure rather than pain. We offer extra numbing, gentle techniques and breaks whenever needed, especially for anxious patients.
Absolutely. Many of our patients feel anxious, and we understand. We take things slowly, explain each step clearly, use extra-gentle techniques and can offer comfort options such as noise-cancelling headphones and calming support to help you feel at ease.
Cosmetic dentistry may be suitable if you’re concerned about discolouration, chips, gaps, worn edges, crooked teeth or visible older dental work. We’ll assess your smile and discuss personalised options tailored to your goals.
Options may include professional whitening, composite bonding, porcelain veneers, aesthetic crowns, dental implants, Invisalign or a complete smile makeover depending on your needs.
With good home care, regular check-ups and avoiding habits like nail-biting or using teeth as tools, veneers and high-quality crowns can last many years.
Yes, when supervised by a dentist. We use regulated professional products and customised trays or in-chair systems designed to safely brighten your smile while minimising sensitivity.
Dental X-rays use very low levels of radiation, similar to what you’re naturally exposed to over a few days of normal life, and often less than a long plane flight. We only take X-rays when they are clinically necessary.
The usual advice is to handle the tooth by the crown, gently rinse it if it’s dirty, place it back in the socket if possible, or store it in milk, and contact a dentist urgently.
In certain cases, yes. You may be eligible to apply for early release of superannuation on compassionate grounds through the ATO. Approval is not automatic, but we can provide supporting documentation if required.
We understand that life happens. Please give us at least 48 hours’ notice so we can reschedule your visit and offer that appointment time to another patient in need. Failure to provide a notice may incur a fee.

Why choose Us

The Innovative Dental Difference

With decades of combined experience, Innovative Dental Moonee Ponds is dedicated to upholding our reputation as Melbourne’s leading cosmetic dentist.

  • Unforgettable patient experience every time you visit
  • Lifetime warranties for our crowns and veneers (talk to our team to learn more).
  • Modern, clean & welcoming environment
  • See the same trusted dentist at every visit
  • Over 35 years of combined dental experience
  • Highly trained, friendly and attentive staff
  • Comprehensive range of dental services
  • Transparent treatment & pricing
  • Flexible payment options
  • Strong emphasis on prevention and proactive care
  • Accessible emergency care when you need it.

Contact Us

Book your appointment with Innovative Dental today. Our friendly team is here to make your visit comfortable, stress-free, and focused on your perfect smile. 

    we accept the following payment methods

    Call Us

    (03) 9346 8333

    Address

    2/140 Pascoe Vale Rd,
    Moonee Ponds, VIC 3039

    Email

    [email protected]

    At Innovative Dental, we’re committed to healthy, confident smiles. Experience trusted care, advanced treatments, and genuine support for lifelong oral health. Your smile matters most. 
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    Our Services

    Patient Information

    Business Hours

    Monday 9 AM - 6 PM
    Tuesday 9 AM - 6 PM
    Wednesday 9 AM - 6 PM
    Thursday 9 AM - 6 PM
    Second Saturday 9 AM - 1 PM
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